Privacy Policy

At Ivy Ranch Dental, we are committed to maintaining the privacy and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our office or use our website located at https://www.ivyranchdental.com/.

1. Information We Collect

We may collect several types of information from and about users of our website and patients of our practice, including:

• Personal Details: Name, physical address, email address, telephone number, date of birth, and preferred appointment dates.
• Clinical and Health Information: Completed patient intake forms, dental history, dental PPO insurance details, and relevant clinical records.
• Usage and Technology Details: IP addresses, browser types, operating systems, and anonymous engagement statistics monitored via cookies or tracking scripts.

2. How We Use Your Information

We use the information we collect to provide high-quality general and aesthetic dental care, including:

• Scheduling appointments, answering inquiries, and coordinating your clinical visits.
• Processing insurance claims, financing coordinates, and billing arrangements.
• Sending appointment reminders, patient satisfaction follow-ups, or clinical updates.
• Maintaining, evaluating, and improving our dental website's accessibility and performance.

3. Disclosure of Information

We do not sell, rent, or trade your personal information. We may disclose your information to third-party service providers (such as dental laboratories, insurance coordinators, billing systems, or technology hosts) who perform services on our behalf and are bound by strict confidentiality covenants. We may also disclose information if required to do so by law or in compliance with clinical regulations.

4. Patient Health Information Security (HIPAA)

Your protected health information (PHI) is handled in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA). All electronic intake form coordinates are processed via secure channels, and clinical records are kept within encrypted, password-protected systems with highly restricted access profiles.

5. Third-Party Links & Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, though some website features may lose convenience. Our site may contain links to outside portals (like CareCredit or patient registration forms). We are not responsible for the privacy practices of external web domains.

6. Contacting Us

If you have any questions about this Privacy Policy, your dental records, or our data security procedures, please contact us at:

Ivy Ranch Dental
4225 Oceanside Blvd Suite G, Oceanside, California 92056
Phone: (760) 444-4505
Email: ivyranchdental@gmail.com